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	<title>Reverse Phone Lookup &#187; Customer Support</title>
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		<title>Monthly Post Regarding Use Of Predictive Dialers To Make Call Agents More Productive</title>
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		<pubDate>Wed, 26 May 2010 04:30:21 +0000</pubDate>
		<dc:creator>Anita P Clery</dc:creator>
				<category><![CDATA[Customer Services]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[crm software]]></category>
		<category><![CDATA[Customer Service]]></category>
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Call centers utilized autodialers prior to predictive dialers grew well-liked. The autodialer only called amounts for that agents who weren&#8217;t on the phone or waiting around for a phone. The predictive dialer is a lot more complex as it utilizes a algorithm to determine whenever a agent are going to be available and locations involves [...]]]></description>
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